Legal
This notice explains how Financeinsightpro handles personal information collected through this website. Effective 2026.
Financeinsightpro operates from 6 Shenton Way, #28-02, OUE Downtown 1, Singapore 068809. You can reach us at [email protected] or +65 6305 7612. When this notice says “we”, it means Financeinsightpro. We process personal information to reply to enquiries, to run this website, and to keep records that a professional engagement requires. We do not operate a consumer app, a mailing list, or an advertising network on this site.
The enquiry form asks for your name, work email, company name, a topic, and a message. Phone is optional. We also receive a time stamp used only to reduce automated submissions, and we include a hidden field that people never fill in. If that hidden field is completed, we treat the attempt as automated. We do not ask for identity documents, payment card numbers, or payroll files through the public form.
If you email us directly, we hold the address you used, the thread, and any files you chose to send. Please do not send full customer databases, identity copies, or payment-card data to the public inbox. Server logs created by our hosting company may include your IP address, browser type, the pages requested, and the time of the request. Those logs exist to keep the site available and to investigate abuse.
We use enquiry details to understand what you need, to reply within one working day, and to prepare a scope if we both wish to go further. We do not use form details to build a marketing list, and we do not sell or rent them. For website enquiries we rely on the steps needed to answer a request you initiated, and on our legitimate interest in running a professional practice and keeping the site secure. For a signed engagement, the contract and the ordinary records of that contract are the reason we keep names, emails and working files. You may refuse the optional phone field and still send the form.
Enquiries that do not become an engagement are kept long enough to complete the correspondence — typically up to twenty-four months, then deleted or reduced to a minimal record if we must show that a conversation occurred. Engagement files are kept for the life of the work and for a period afterwards that matches ordinary professional record-keeping. Hosting logs follow the hosting company’s rotation. Cookie-choice records sit in your own browser as described in the cookie notice and are not a file we hold on a server.
We pass information to the hosting company that serves this website and stores server logs. If you load a page that embeds a map, Google Maps loads in your browser as an independent service; we do not send your form fields to Google as part of that embed. Professional email or file hosting may process message content as processors on our instruction. We do not pass enquiry details to advertising platforms. We will disclose information if a Singapore court or competent authority lawfully requires it. We do not sell personal information.
You may ask what personal information we hold about you, ask us to correct it, or ask us to delete it where we no longer need it for the purpose it was collected. Write to [email protected] from the address you used. We will respond within a reasonable period. This notice is for 2026 onwards. If we change it, we will update this page with the new effective date.